We are testing services with residents living in the Rushcliffe area.

About this site

Our aim is to deliver simpler, clearer, faster services for our residents. As part of our commitment to improving, we have created this testing site to try things out openly in order to find new solutions to old problems. It’s important that our services are designed for people rather than process, by actively considering how it feels to use our services. Feedback is welcome.

If you have other enquiries, please use MTVH Online, our new online service. It is the fastest way to get an answer to your question. Once registered you can use it 24/7 to: 

  • find up-to-date information about your rent or service account and transactions 
  • report repairs 
  • make payments 
  • update your contact details 
  • write directly to one of our specialised service departments.