Talk with your neighbour

Talk face-to-face

  • Your neighbour may not be aware that the sound is having an impact on you and need a chance to turn it down.
  • Talking in person tends to be the best way to resolve noise issues.
  • A conversation will allow you to understand each other’s situation. This should come from you rather than us. Remember the conversation could also be uncomfortable for them.
  • Offer some examples of when their noise interrupted you at home and the effect it had on you. Be calm and polite about your request. Being angry will only ensure you get the same response back. Simply state the facts so they can clearly understand the problem.
  • Prepare for the conversation. Think about what you’re going to say and be ready to listen.

Watch the video

When to approach your neighbour

  • The best time to approach your neighbour is during the day. It’s not helpful to approach them when you are at the point of losing your temper at night. Raise the subject the next day, when you are calm.
  • If you both have back gardens, strike up a conversation there. If you see them in the front yard or leaving their house at the same time as you. Bring up the topic casually and in a friendly manner.
  • If your neighbour’s noise disturbs you, don’t bang on the ceilings and walls. Knock on their front door during a quieter period. Make sure you are feeling calm and controlled.
  • If you don’t feel comfortable to talk in person you can post them a note.

Letter example

Dear Neighbour,  

I’m (your name) and I live next door. I’ve not managed to find a time when we were both free to talk. I hope you don’t mind that I’ve posted this note. 

 I wanted to let you know that I can hear your music/television/dog (complete as necessary) in my property. You may not be aware that the sound travels.  

I would prefer to talk in person, so please feel free to come and have a chat.  

Thanks, Name, address