Tools and tips – the good neighbour

Tools to speak with your neighbour 

Talking in person tends to be the best way to resolve noise issues, but if you are unable to, then you could post them a note.  

Remember your neighbour may not be aware that their noise is having an impact on you. So, it’s important that you start the conversation positively.  Here’s an example of a note you could write:  

Dear Neighbour,  

I’m (your name) and I live next door. I wanted to let know that I can hear your music/television/dog (complete as necessary) in my property. You may not be aware that the sound was causing a disturbance, I thought that I’d drop you a note.  

I would prefer to talk in person, so please feel free to come and have a chat.  

Thanks, Name, address  


Tips to reduce noise  

We expect all our customers to be considerate. Think about how our actions affect our community.  

  • Talk to your neighbour in advance of making noise. For instance, let your neighbour know before you’re planning on doing a DIY project or having a party. This can help them to prepare and provide an opportunity for you to agree on a day and time that suits you both.  
  • Consider the time of the day. Washing machines, doors slamming, and heavy footsteps are particularly disturbing late at night and early in the morning.  
  • Position equipment away from shared walls. Place sound equipment off the floor, wear headphones where possible and use carpets, rugs and soft furnishings to absorb noise.  
  • Do not leave your dog alone at home for long periods of time. If you must leave your dog alone, make sure it’s well exercised and fed. Some dogs like a radio for company, or get a friend or neighbour to look in. If your dog continues to bark, consider dog training.  
  • If your neighbour’s noise disturbs you, don’t bang on the ceilings and walls. Knock on their door instead and let them know that you can hear the sound coming from their home.  

Back to How to deal with a noise nuisance

Related content