Help test our online services

We want to develop user focused digital services that engage our customers.

We’re looking for residents (from web beginners to experts) to help test them out to ensure they work well.

Help us test many digital products, including our websites and online customer services.

MTVH Digital Products

What's involved

You’ll take part in usability testing. This means we'll ask you to click around a test version of our website and think out loud as you go along.

We’ll ask you some questions about the services and information on the site. Your comments will go straight to the team working on it. They’ll help us learn how to make the site better for you.

A researcher will lead the session. Another member of the team will observe and take notes. The researcher will explain everything and answer any questions you may have.

Take part online when convenient for you

We hold online sessions every three to four weeks. When we have sessions, we send an email with an ‘Invitation’ to take part.  You can book an individual session whenever is convenient to you.

The session will last for about 1 hour. You’ll need access to a computer or mobile phone with an internet connection.

To say thanks

We’ll give you £30 of Love2Shop vouchers if you come to a session. You can use the vouchers in high street shops including Boots, Topshop and Homebase.

Register your interest

We're looking to test with people who have a broad range of abilities and needs.

If you are an internet novice, an expert, or anywhere between, we’d love to hear from you.

If you’re a current MTVH homeowner or tenant, please register your interest using our online form.

Register interest